Excluding a transaction will stop it from being counted towards your spending
If you have made a transfer internally from one of your bank accounts to another it might show up as income.

If there is a transaction that you would like to exclude, these quick and simple steps will help you:

Go to your 'Feed' tab and scroll down to 'Recent Transactions'
Click the transaction you would like to exclude
Scroll down and slide the 'Exclude transaction' button

This will then be excluded from your analytics. Once you have excluded the same transaction a few times, Emma will learn this and exclude this transaction in the future.

If you are having problems with your account, feel free to contact us via our live chat and a member of the team will be happy to help you out! 🐻

Alternatively,​ you can join our community and chat with other Emma users.
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