> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emma-app.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Handling refunds

Refunds in Emma are likely to be categorised automatically as 'Income'. 

[Recategorise](https://help.emma-app.com/en/article/change-a-transaction-category-iipyy2/) the refund transaction to the category from which the initial purchase was made to offset your spending in this category.


###### Example 

You spent £50 on new clothing, and the transaction was categorised as 'Shopping'. You'll see under the Analytics tab that the 'Shopping' category is up £50. 

You return an item and are refunded £25. Recategorise this £25 refund from 'Income' to 'Shopping. This will offset your 'Shopping' category and show you've only spent £25.