In order to connect to AMEX, you need to provide:

User ID
Password

What's my user id?

Your User ID was set up when you registered for online banking. You use this to sign in to your online banking services. Usually it is emailed to you when you sign up so check your inbox.

What's my password?

Your password was set up when you registered for online banking. You use this to sign in to your online banking services. Usually it is emailed to you when you sign up so check your inbox.

What do I do if I still can't login?

If the form gives you wrong credentials, check all the points above and try to login via the Amex website. If it works there, it will do on Emma.

If you still can't do any of the above, reach out to support, we can help.
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