Want to add your Barclays joint account? Follow the steps below to find out how

To start adding your Barclays accounts to Emma, go to the 'Accounts' tab -> 'Add an account' -> 'Barclays'

If you have the Barclays app, you'll be redirected to it. If you don't, you'll be directed to a login page. You'll be given a list of your accounts that you can add to Emma

Select your joint account and you should receive the following error



Ask the other account holder to follow the steps on their Barclays app

Go to More -> Settings



Select Permission Control Centre



Select Include joint account data



Once completed by the other account holder, return to Emma and re-select your joint account. This time, you should be able to select and add this to Emma without the previous prompt

If you're still having trouble, reach out to us via chat and we'd be happy to help! 🐻

Published on: 13 / 12 / 2019