Want to add your Barclays joint account? Follow the steps below to find out how
To start adding your Barclays accounts to Emma, go to the 'Accounts' tab -> 'Add an account' -> 'Barclays'
If you have the Barclays app, you'll be redirected to it. If you don't, you'll be directed to a login page. You'll be given a list of your accounts that you can add to Emma
Select your joint account and you should receive the following error

Ask the other account holder to follow the steps on their Barclays app
Go to More -> Settings

Select Permission Control Centre

Select Include joint account data

Once completed by the other account holder, return to Emma and re-select your joint account. This time, you should be able to select and add this to Emma without the previous prompt
If you're still having trouble, reach out to us via chat and we'd be happy to help! 🐻
To start adding your Barclays accounts to Emma, go to the 'Accounts' tab -> 'Add an account' -> 'Barclays'
If you have the Barclays app, you'll be redirected to it. If you don't, you'll be directed to a login page. You'll be given a list of your accounts that you can add to Emma
Select your joint account and you should receive the following error

Ask the other account holder to follow the steps on their Barclays app
Go to More -> Settings

Select Permission Control Centre

Select Include joint account data

Once completed by the other account holder, return to Emma and re-select your joint account. This time, you should be able to select and add this to Emma without the previous prompt
If you're still having trouble, reach out to us via chat and we'd be happy to help! 🐻
Published on: 13 / 12 / 2019