In order to connect to HSBC, you will need to provide the following:

Username βœ…
Memorable Answer βœ…
Password (Without Secure Key) βœ…

What's my Password?

This is normally the final field for the β€˜Without Secure Key' route on online banking. It's typically 8 - 30 characters long and contains letters and numbers.

What do I do if I still can't login?

If the form gives you wrong credentials, check all of the points above and try to login via the official HSBC website. If it works there, it should do on Emma too, but if it doesn't work you may need to reset your login details.

If you have tried the above and are still unable to connect your Amex, feel free to reach out to us via support and we will help you out. 😊

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