> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emma-app.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What happens if I miss a payment or Emma does not find the payment?

||| Missing a payment will be reflected on your credit file and could impact your credit position.

| Rent Reporting is only available to UK-based customers.




If there was a rent payment that was not recognised, please reach out to the support team on live chat, and we will investigate this.