> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.emma-app.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why can't I see my business account balance?

Seeing your business account balance is available exclusively to Emma Ultimate users. If you're currently on Emma Free, Plus, or Pro, you'll need to upgrade to Emma Ultimate to access this feature.