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Add, hide, rename, change type, all the good stuff.
What banks do you support?
Emma currently supports the following financial institutions: NatWest Halifax Lloyds Nationwide Barclays HSBC First Direct Santander TSB RBS the Co-operative Bank American Express Barclaycard Starling Bank Monzo Metro Bank Bank of Scotland
How do I add a bank?
Emma can't be used without linking a bank first. The app will ask you to choose a bank during the on boarding process when you first signup. After you successfully signed up, you will be able to add as many banks as you want. Adding multiple banks In order to add more banks, just head over to Accounts and click on the top right blue button. The
Why is my account not updating or missing information?
There are many reasons why you are account might not be updating. The first thing to check is the Accounts page, where all your balances are displayed. If you don't see any error message, just pull to refresh the list to make sure Emma can retrieve your data. Updates take a while, but after it is completed you should see the balances and transactions up to date. Pending transactions At this point, we don't support pending transactions, so it might be the case that some of your tran
How to unlink a bank
In order to unlink a bank, follow these steps: Click on Settings Click on Account Go to Bank Logins Swipe to delete on the bank you want to remove. Bear in mind, this will delete all the data we have relative to that bank. We won't be able to update it anymore.
How to change account type
Click on Accounts. Select the three dots on top of your account card. Click on "Type". Either select current or savings. You are account will be moved in the right category.
How to change your overdraft limit
Click on Accounts. Select the three dots on top of your account card. Click on Overdraft. Edit your overdraft limit. Click on save.
How to hide an account
Click on Accounts. Select the three dots on top of your account card. Click on hide. The account will disappear and move the the Hidden section at the bottom of the page.
How to rename an account
Click on Accounts. Select the three dots on top of your account card. Click on rename. Type in the new name. Click on save.