• How much does Emma Plus/Pro/Ultimate cost?

  Our subscription options give you access to more features than the free version of Emma. Learn about Emma Plans here. You are not automatically subscribed to Emma Plus, Pro or Ultimate when you download Emma. You'll only be charged if you subscribe to Emma Plus, Emma Pro or Emma Ultimate. Prices for Emma PlusPopular

• What are the features of Emma Plus, Pro and Ultimate?

  Here is a comparison of the features available on all of our Emma Subscriptions tiers, please click on a feature or heading for more information!Popular

• Why is my subscription payment failing?

  A subscription payment can fail for several reasons, and it's important to quickly identify and resolve the issue to continue enjoying your services without interruption. Here are the most common reasons your subscription payment might be failing: 1. Insufficient Funds Your payment could fail if your account doesn't have enough money. Make sure to check your account balance and add funds if necessary. 2. Expired or Incorrect Card Information If your card details have changed or yourSome readers

• Can I change my Emma plan charge date?

  At the moment, it's not possible to change your Emma plan charge date. The charge date is automatically set based on when your plan starts. If you'd like to switch plans or have questions about billing, feel free to reach out — we're happy to help!Few readers

• Why are you charging me $1 for a free trial?

  The $1 you're seeing is just a temporary pre-authorization, which allows us to verify your payment method and prevent fraud. This isn't an actual charge and will automatically disappear from your account within a few days, depending on your bank. Your trial is completely free, and you won’t be charged anything unless you choose to continue after the trial ends.Few readers

• Cancel Emma Plus, Emma Pro or Emma Ultimate

  To unsubscribe or cancel your Emma subscription, please follow these steps: Open the Emma App. Go to the Feed (main dashboard). Select your profile in the top left corner. Tap on yourFew readers

• What happens when my Emma upgrade subscription ends?

  If your Emma free trial or paid subscription ends and auto-renew is switched off, you will no longer have access to the upgraded features. If you've subscribed to Emma Pro or Ultimate, any transactions you've assigned to custom categories will be recategorised to their default categories. Any Offline Accounts and transactions will also be removed. If you repurchase Emma Pro or Ultimate, any changes you previously made in Emma will be reinstated - this includes any custom categories, changesFew readers

• Are the Emma Plans prorated?

  Yes, Emma Plans are prorated. If you upgrade to a lower plan and then switch to a higher one shortly after, you’ll only be charged the difference based on the time and value remaining on your current plan. This happens automatically, so you’re never paying twice. For example, if you move from Pro to Ultimate, we calculate the unused value of your current plan and apply it as credit towards the upgrade.Few readers