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  • What are inactive recurring payments?
    Recurring payments can be active or inactive. You will see a list of Inactive recurring payments at the bottom of your Recurring Payments section. Emma marks recurring payments as inactive when you are no longer being charged for that particular recurring payment. This could be for example a charge from an old energy provider or cell phone contract which you are no longer using. It can also happen when you switch your bank to a different bank provider. If you find that Emma has marked one ofFew readers
  • Fix duplicated recurring payments
    Seeing duplicated recurring payments on your Recurring payments list? Learn more about why you're seeing incorrectly duplicated recurring payments in Emma and how you can solve it below 🚀 Duplicated recurring payments occur because your latest recurring payment wasn't identified as being associated with your existing recurring payment. Reasons for this include: The payment account for this recurring payment has changed The name of the recurring payment transaction has changed The pFew readers

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