Use Emma to request a payment from friends & family.

You may find this particular useful if someone needs to pay you back. To request a payment, follow these steps

Go to the Pay tab
Select Pay in the top left-hand corner
Enter the amount you'd like to request. You can change the destination account the request will be paid to by selecting the account name at the top of the screen
Select Request in the bottom right-hand corner
Enter the contact you want to request money from
Enter a reference
Select Request
You'll be transferred to your banking app/banking website to authorise the payment
Your contact should now be paid!

If you get stuck, reach out to us via chat and the team would be happy to assist you. You can locate chat by going to the More tab in your Emma app > Select Support > Select Chat with a human
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