What are inactive recurring payments?

Inactive recurring payments are payments the app has stopped treating as active because you’re no longer being charged for them. This can happen with an old energy provider or mobile contract, or when you switch to a different bank. To see them, tap the inactive payments row at the bottom of your recurring payments list.

If the app has marked a payment as inactive or active incorrectly, you can change its status:

1. Go to the Feed (main dashboard), scroll to Recurring payments and tap See all.
2. Tap the recurring payment you want to change.
3. Tap the settings icon (cog wheel).
4. Select This is inactive or This is active.
5. Confirm your choice.

Updated on: 27/10/2026