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  • Search for a transaction
    You can use the transaction search to find individual or multiple transactions, based on a variety of factors. When on the Feed tap See all next to Transactions to view all your transactions. This will bring up the Transaction search at the top of your screen. When you tap in the search bar, and number of icons will appear above your keyboard. These will allow you to filter your transactions - you can combine the filters to find just what you're looking for! (https://storageFew readers
  • I don't recognize a transaction
    If you see a transaction in your Emma app that you don't recognize, it's important to remember that Emma aggregates your transactions directly from your linked bank accounts. Emma doesn't create transactions itself; we only display information provided by your bank. If you're unsure about a transaction: Check the original bank account directly through your online banking or banking app. Contact your bank directly if you suspect unauthorized activity or fraudulent charges. Emma providesFew readers
  • Add, edit or remove notes
    Notes help give context to your transactions ✍️ Adding a note To add a note: Click on the transaction. Click on Add note Type your note Click on Save Editing a note To edit a note: Click on the transaction Click on the existing note Edit the note and select Save Removing a Note To remove a Note: Click on the transaction Click on the existing note Remove the note and select SaveFew readers
  • Some of my transactions are missing
    Occasionally you may find that you have some transactions missing from one or all of your bank connections. There can be a few possible reasons for this. You haven't used the app for a while When connecting a bank via Open Banking, you need to renew your consent for Emma to access the data every 90 days. This means that if you don't use Emma for 6 months, and then you login in again and renew your access, you mayFew readers

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