Articles on: Transactions

Add or change transaction logos

Logos can't currently be added to incoming transactions

Have a transaction that isn't showing the right logo or any logo at all?

It's likely that Emma can't match the merchant with a merchant in our database or has made an incorrect match.

To change or add a logo, follow the steps below.

Select the transaction which needs amending
Scroll to the bottom
Under Something wrong?, select Improve the logo and name
Enter the merchant's official twitter handle and click next
Click Confirm merchant

If you are having problems with your account or need help with something, feel free to contact us via chat and a member of the team will be happy to help you out! 🐻

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Updated on: 26/04/2023

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