Articles on: Transactions

Amend pending transactions

Looking to amend a pending transaction?

Currently in Emma, you can't amend pending transactions.

When you make a purchase, there are multiple steps that go on behind the scenes between your bank and the merchant/retailer.

Pending transactions are temporary and are created to display purchases you've made. They're pending, however, because your bank hasn't yet paid the merchant on your behalf.

Once your bank has paid the merchant, the pending transaction will be deleted and a new, non-pending transaction created in its place. The date, name or amount of a transaction can change when it moves from pending to non-pending.

Because of these potential changes, it's a challenge to accurately to match deleted pending transactions with new, non-pending transactions and make sure any changes you've made to the pending transaction are carried over.

Don't despair! We know it's a big challenge but Emma is always getting better so keep an eye out as things might change in the future 😉

Note: Only some banks send Emma information about pending transactions. If you can't see any pending transactions, your bank doesn't provide us with this information 😥

Updated on: 17/03/2022

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