Articles on: About Emma

Debt Support

Worrying about debt? You’re not alone—and you don’t have to figure it out on your own. That’s why Emma has partnered with PayPlan, one of the UK’s most trusted names in free and simple debt advice, to help you take back control of your finances.


Who are PayPlan?


PayPlan has been helping people get debt-free for almost 30 years. They’ve supported over a million people so far—and every year, more than 100,000 people turn to them for expert advice on sorting out debt and money worries.


What makes PayPlan different?


  • Free, honest advice: No hidden charges, no pressure, just solutions that really work.
  • Empathy first: Their advisors listen with real compassion and never judge—no matter your situation.
  • Your options, explained: You’ll get a clear picture of all the ways you can tackle your debts, with expert recommendations tailored just for you.
  • Backed by the best: PayPlan’s work is supported by UK unions, employers, banks, and debt advice groups.


How can PayPlan help you?


  • Lower your monthly repayments, so day-to-day life feels less stressful.
  • Set up a practical debt solution that actually fits your circumstances.
  • Talk through your options and get trusted advice before making any decisions.
  • Get support that’s always free, with no obligations or strings attached.


How do I get started?


If you’re dealing with debt or simply want advice you can trust, you can reach out to PayPlan directly using this link. In just a few easy steps, you’ll be talking to a friendly, knowledgeable expert—ready to help you move forward.


And if your money worries are affecting your ability to use Emma, please get in touch via our in-app chat or email us at support@emma-app.com. We’re always here to support you.

Updated on: 12/09/2025

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