How is my money protected / safeguarded? 🇬🇧
The Emma app can help across different areas of your personal finances. You can use Emma to set more money aside, budget your spending and savings or manage your investments. Each of these offerings represents different financial products, and each of them comes with specific regulations designed to help if something goes wrong. What does protecting your money mean? We take security seriously. We support face/fingerprint recognition, use 256-bit TLS encryption and access to any funds orPopularVulnerabilities Support
How to inform Emma of a life event, health issue or personal circumstances that affect your ability to use our app and service? At Emma, we understand that life can bring challenges that may impact your ability to use our app or services. Whether you’re dealing with a health condition, financial situation, or significant life event, we’re here to offer personalised support. Our team is committed to being there for you when you need us the most, adapting our services to meet your individualSome readersWhich countries is Emma available in?
Emma is currently live in the UK 🇬🇧, US 🇺🇸 & Canada 🇨🇦. Don't forget to follow us on X, Instagram or Facebook for Emma news! Alternatively, you can join our community and chat with other Emma users. 🐻Some readersHow do I sign in to the Emma Web Dashboard?
If you’re a Plus, Pro, or Ultimate subscriber, you can access Emma on your desktop or laptop using the Emma Web Dashboard. If you're trying to sign in to the Dashboard, follow the steps below. iOS Using your iPhone’s built-in Camera app, scan the QR code displayed on the Web Dashboard. You’ll be redirected to the Emma app, where you’ll need to approve access. Android Camera app: you can try to scan the QR code with your default camera app; we have notiSome readersCan I still use Emma if I don’t have a bank account?
In order to use Emma, you will need to connect a current/checking, savings or credit card account first. If your bank is not supported by Emma, you will not be able to use the app. If you would like to know the banks we currently support in the UK, please visit: What providers does Emma App support? For the US & Canada, we support most banks. If you don't see your bank in the list and it doesn't appear after you search for it, we doFew readersCan I still use Emma when I move abroad? 🇬🇧
Emma Wallet You can only use the Emma Wallet when you are a resident in and using our services from the United Kingdom. If you move abroad, you will need to withdraw your funds from your Wallet so that we can close your Emma Wallet. Emma Save You can only use Emma SaveFew readersDoes Emma sell or share data with any third parties?
Emma will never sell your personal data to third parties. Emma makes money in the following ways: Subscription plans - Emma Plus, Pro and Ultimate, available to purchase in the app A small fee on money you Invest or Save with Emma Affiliate partnerships, such as when you find a loan, mortgage or credit card offer through the Credit tab This means our interests are aligned with yours - we make money by providing a service you find valuable, not by selling your data.Few readersWhat is the Credit section? 🇬🇧
The Credit tab in Emma contains anything related to borrowing money such as loan offers and the option to set up Rent Reporting, which can help to improve your credit position when applying for loans. You can search for quotes on short or long-term loans, car finance, debt consolidation and home improvements! From here you can: Search for loan offers, including short or long-term loans, car finance, debt consolidatioFew readersWhat can I do with Emma Credits?
Emma credits are automatically deducted from your next subscription invoice, meaning you can enjoy our premium plans at a discount 🐻 You can earn credits from referring users through our Give 30 days, get £15/£30/£50 Referral Program. To view your credits, please see the steps below: Go to the Feed (main dashboard) in the Emma app Select your profile in the top left Tap on your plan tiFew readersWhen is the support team available?
Below you will find all the details about our operating hours and what to do if you need assistance outside of these times. Our team is available Monday to Friday (excluding UK bank holidays) during the following hours: 9:30 am GMT to 6:30 pm GMT 4:30 am to 1:30 pm Eastern Standard Time (EST) 1:30 am to 10:30 am Pacific Standard Time (PST) If you require help outside the stated hours, please: Visit our FAQ for comprehensive resources. Message our AI bot who wilFew readersQuiz Terms & Conditions
Emma Quiz is a weekly quiz about various topics that goes live every weekend 📚🤓 How enter the quiz draw Play the quiz - you can enter even if you haven't answer all the questions correctly Take a screenshot of the end of quiz screen. Post it on your Instagram or X account and tag @emmafinance Follow @emmafinance You're in the draw! Eligibility You must be 18+ and a resident of the UK, US, or Canada You must have an active Emma account with a connected checkinFew readersWhy is Emma collecting funds from my bank every week?
If you've noticed weekly transactions labeled "Emma Autosave" on your bank account, don't worry—these are not charges or fees! They're part of your automated savings setup, known as Emma Autosave. Emma Autosave is designed to help you effortlessly grow your savings by regularly transferring a set amount of money from your linked bank account into your Emma Wallet or your Savings Pots every week. These transactions are fully controlled by you and can be paused at anytime within the Emma app. |Few readersDebt Support
Worrying about debt? You’re not alone, and you don’t have to figure it out on your own. That’s why Emma has partnered with PayPlan, one of the UK’s most trusted names in free and simple debt advice, to help you take back control of your finances. Who are PayPlan? PayPlan has been helping people get debt-free for almost 30 years. They’ve supported over a million people so far, and every year, more than 100,000 people turn to them for expert advice on sFew readersWhat is Emma?
Emma is your financial advocate, helping you avoid overdrafts, cancel wasteful subscriptions, track debt and save money. Emma uses state-of-the-art technology to analyse your finances and give you the power to make smarter decisions with your money. Features Use Emma to: 💪 Manage all your money in one place Avoid overdraft fees Find and cancel wasteful subscriptions Set budgets and track your spending Pay off debt Keep your credit score in shape Save money and earn interestPopularIs the Emma App free?
Yes! Emma is free to use 😁 You'll only be charged if you subscribe to Emma Ultimate, Emma Pro or Emma Plus - you are not subscribed to Emma Ultimate, Pro or Plus automatically.PopularHow does Emma App make money?
Emma offers upgrades called Emma Ultimate, Pro or Plus, which you can purchase inside of the app. We also make money from users who Invest or Save with Emma and affiliate partners. If you are interested in learning more about Emma Ultimate, Pro or Plus, please visit the link below: What is Emma Ultimate? 👑 What is Emma Pro? 🚀 What is Emma Plus? ➕Some readersHow to download the Emma app
iOS Installation Emma is available on the App Store. Requirements Requires iOS 11.0 or later. Compatible with iPhone. Android Installation Emma is available on the Google Play Store. Requirements Android 5.0 and up. (https://stoSome readersWhat platforms and devices do you support?
You can use Emma on: Android iPhone iPad Web - this is currently in Beta and only available to Plus, Pro and Ultimate customersFew readersEmma Quests
Quests are designed to help you get the most out of Emma by guiding you through its key features. Each quest you complete brings you one step closer to becoming an Emma Pro! You can find your Quest progress by tapping your profile icon in the top left of the Feed tab. Tap any quest to find out how to unlock it and track your overall progress at the top of the page. You can also join our community to chat with other Emma users. You can join our community and chFew readersEmma Community
At Emma, our community is at the heart of everything we do, helping us build the world's best finance app. 🌎 Our forum is the place to be for product discussions, personal finance tips, feature updates, and the latest Emma news. Join the conversation, connect with fellow Emma users, and chat directly with our team. 🐻 We'd love to hear from you! Your voice shapes what we build next. Stay in the loop and follow us on X, InstagramFew readersEmma Quiz
Emma Quiz is a weekly quiz about various topics that goes live every weekend 📚🤓 Where is the Emma Quiz? This will show in the Feed, just under the overview of all your balances, over the weekend. The Quiz runs from 3pm on Saturday till 3pm on Sunday. How enter the quiz draw Play the quiz - you can enter even if you haven't answer all the questions correctly Take a screenshot of the end of quiz screen. Post it on your Instagram or X account and tag @emmafinance Follow @eSome readers