How is my money protected / safeguarded? 🇬🇧
The Emma app can help across different areas of your personal finances. You can use Emma to set more money aside, budget your spending and savings or manage your investments. Each of these offerings represents different financial products, and each of them comes with specific regulations designed to help if something goes wrong. What does protecting your money mean? We take security seriously. We support face/fingerprint recognition, use 256-bit TLS encryption and access to any funds orPopularWhich countries is Emma available in?
Emma is currently live in the UK 🇬🇧, US 🇺🇸 & Canada 🇨🇦. Don't forget to follow us on X, Instagram or Facebook for Emma news! Alternatively, you can join our community and chat with other Emma users. 🐻Some readersCan I still use Emma if I don’t have a bank account?
In order to use Emma, you will need to connect a current/checking, savings or credit card account first. If your bank is not supported by Emma, you will not be able to use the app. If you would like to know the banks we currently support in the UK, please visit: What providers does Emma App support? For the US & Canada, we support most banks. If you don't see your bank in the list and it doesn't appear after you search for it, we doSome readersVulnerabilities Support
How to inform Emma of a life event, health issue or personal circumstances that affect your ability to use our app and service? At Emma, we understand that life can bring challenges that may impact your ability to use our app or services. Whether you’re dealing with a health condition, financial situation, or significant life event, we’re here to offer personalised support. Our team is committed to being there for you when you need us the most, adapting our services to meet your individualFew readersHow do I sign in to the Emma Web Dashboard?
If you are trying to sign in to the Emma Web Dashboard, you can follow this guide. iOS If you use your built-in iPhone camera app, you should be able to scan the QR code. This will redirect you back to the Emma app where you'll need to approve access. Android Camera app: you can try to scan the QR code with your default camera app; we have noticed this might not work on some Android phones. Built-in QR code scanner: Android devices come with a built-inFew readersDoes Emma sell or share data with any third parties?
Rest assured that Emma values your privacy and will not sell any of your personal data to any third parties. To make money, Emma offers upgrades called Emma Ultimate, Pro or Plus, which you can purchase inside the app. We also make money from users who Invest or Save with Emma and affiliate partners.Few readersWhat is the Borrow section? 🇬🇧
The Borrow tab in Emma contains anything related to borrowing money such as loan offers and the option to set up Rent Reporting, which can help to improve your credit position when applying for loans. You can search for quotes on short or long term loans, car finance, debt consolidation and home improvements! To search for quotes for loans, please follow these steps: Go to the Borrow tab Select one of theFew readersWhat can I do with Emma Credits?
Emma credits are automatically deducted from your next subscription invoice, meaning you can enjoy our premium plans at a discount 🐻 You can earn credits from referring users through our Give 30 days, get £15/£30/£50 Referral Program. To view your credits, please see the steps below: Go to the Feed (main dashboard) in the Emma app Select your profile in the top left Tap on your plan tiFew readersCan I still use Emma when I move abroad? 🇬🇧
Emma Wallet You can only use the Emma Wallet when you are a resident in and using our services from the United Kingdom. If you move abroad, you will need to withdraw your funds from your Wallet so that we can close your Emma Wallet. Emma Save You can only use Emma Save PotsFew readersQuiz Terms & Conditions
Emma Quiz is a weekly quiz about various topics that goes live every weekend 📚🤓 How enter the quiz draw Play the quiz - you can enter even if you haven't answer all the questions correctly Take a screenshot of the end of quiz screen. Post it on your Instagram or X account and tag @emmafinance Follow @emmafinance You're in the draw! Eligibility You must be 18+ and a resident of the UK, US, or Canada You must have an active Emma account with a connected checkinFew readersWhy is Emma collecting funds from my bank every week?
If you've noticed weekly transactions labeled "Emma Autosave" on your bank account, don't worry—these are not charges or fees! They're part of your automated savings setup, known as Emma Autosave. Emma Autosave is designed to help you effortlessly grow your savings by regularly transferring a set amount of money from your linked bank account into your Emma Wallet or your Savings Pots every week. These transactions are fully controlled by you and can be paused at anytime within the Emma app. |Few readersWhen is the support team available?
Below you will find all the details about our operating hours and what to do if you need assistance outside of these times. Our team is available Monday to Friday (excluding UK bank holidays) during the following hours: 9:30 am GMT to 6:30 pm GMT 4:30 am to 1:30 pm Eastern Standard Time (EST) 1:30 am to 10:30 am Pacific Standard Time (PST) If you require help outside the stated hours, please: Visit our FAQ for comprehensive resources. Message our AI bot who wilFew readersWhat is Emma?
Emma is a financial advocate. She helps you avoid overdrafts, cancel wasteful subscriptions, track debt and save money. Emma uses state of the art technology to analyse your personal finances and give you the power to make smarter decisions with your money. Features Use Emma to: 💪 ● Manage your money in one place. ● Avoid overdrafts fees. ● Find and cancel wasteful subscriptions. ● Set budgets and track spending. ● Help you payoff debt. ● Keep your credit score in shape. ● Save moneyPopularIs the Emma App free?
Yes! Emma is free to use 😁 You'll only be charged if you subscribe to Emma Ultimate, Emma Pro or Emma Plus - you are not subscribed to Emma Ultimate, Pro or Plus automatically.PopularHow does Emma App make money?
Emma offers upgrades called Emma Ultimate, Pro or Plus, which you can purchase inside of the app. We also make money from users who Invest or Save with Emma and affiliate partners. If you are interested in learning more about Emma Ultimate, Pro or Plus, please visit the link below: What is Emma Ultimate? 👑 What is Emma Pro? 🚀 What is Emma Plus? ➕PopularHow to download the Emma app
iOS Installation Emma is available on the App Store. Requirements Requires iOS 11.0 or later. Compatible with iPhone. Android Installation Emma is available on the Google Play Store. Requirements Android 5.0 and up. (https://storPopularWhat platforms and devices do you support?
You can use Emma on: Android iPhone iPad Web - this is currently in Beta and only available to Plus, Pro and Ultimate customersSome readersEmma Quests
We created Quests to teach you how to use the app and to guide you through Emma's features. Click a quest to find out how to unlock it and track your progress at the top of the page. Once you have completed a quest, it is unlocked and you are well on your way to becoming an Emma Pro! You can find your Quest progress by tapping on your profile at the top left of the Feed tab. See Quests to complete below: Getting Started: Set Total Budget Set Budgets Recurring Payments Invite 1 FrieSome readersEmma Community
At Emma we want our community to help us build the best finance app in the world. 🌎 Our forum is full of juicy conversations about our product, personal finance, tips and tricks, new features and Emma news. Join our community and meet other Emma users and speak to the team. 🐻 We would love to hear from you! Oh! and don't forget to follow us on Twitter, Instagram (https://www.instagram.coFew readersEmma Quiz
Emma Quiz is a weekly quiz about various topics that goes live every weekend 📚🤓 Where is the Emma Quiz? This will show in the Feed, just under the overview of all your balances, over the weekend. The Quiz runs from 3pm on Saturday till 3pm on Sunday. How enter the quiz draw Play the quiz - you can enter even if you haven't answer all the questions correctly Take a screenshot of the end of quiz screen. Post it on your Instagram or X account and tag @emmafinance Follow @eSome readers