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Get your data showing correctly

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  • View past spending & budgets
    If you would like to see a summary of your past spending and budgets, you can do so by following these simple steps: Viewing your past Income vs Spending Go to the Feed tab Scroll down and select Analytics (bar chart) Swipe right on the graph at the top of the screen until you see the income vs spending you want to see Viewing your past Budgets Go to the Feed tab Scroll down and select Budgeting (circle chart) Swipe right on the graph at the top oPopular
  • What are Unknown Merchants in Analytics?
    Emma moves transactions to the Unknown section in your Analytics when we can’t detect a merchant. This means when Emma reads the transaction, it cannot match the transaction to a known merchant. This can happen with transactions to a new or small business or when a transfer is made to an individual. Please contact the support team if you think the transaction should not be in the Unknown section by going to the Feed tab, tapping your profile in the top left, select *HelpFew readers
  • Why are internal transfers counted as spending?
    When you move money between two of your connected accounts, Emma usually detects the transfer and puts both sides in the Transfer category. Transactions in Transfer aren't counted as spending or income. Why is a transfer showing as spending? Emma can't always detect a transfer. This usually happens when: One of the accounts isn't connected to Emma. Both accounts are connected, but the two transactions cFew readers
  • What can I do in the Analytics section of Emma?
    The Analytics section presents a comprehensive summary of your income and spending for both the current period and historical periods. This section allows you to thoroughly review your spending data, broken down into categories and merchants, providing a more detailed understanding of your financial activity. You can filter your analytics by date or accounts. Additionally, you will have access to a range of graphs which you can utilise to better visualise and analyse your financial data withFew readers
  • How do I filter my analytics?
    You can filter your analytics by date, by account and by chart type. To find the filters, go to the Feed (main dashboard), scroll to the Analytics chart and tap it. How do I change the time period? Go to the Feed (main dashboard) and tap the Analytics chart. Tap the date at the top of the screen. Choose Weekly, Monthly, Quarterly, Yearly or Custom. Tap Save. To see earlier periods, swipe right on the chart. To go back to the defauFew readers
  • Handling credit card repayments
    Depending on how you've set your Emma up, there are several ways you can handle credit card repayments πŸ’³ My credit card is connected to Emma If your credit card is connected to Emma, credit card repayments should always be categorised as 'excluded'. This is so your repayments don't throw off your analytics. Emma should exclude your credit card repayments automatically. If you find this isn't happening, [re-categorise them manually](https://help.emma-app.com/en/article/exclude-a-transaPopular
  • Handling savings
    How Emma handles your savings depends on whether your savings account is connected. My savings account is connected to Emma Transfers between your current account and a connected savings account go into the Transfer category automatically. They aren't counted as spending or income, so your analytics don't count the same money twice. My savings account isn't connected to Emma Transfers to a savings aSome readers
  • Handling refunds
    Refunds in Emma are likely to be categorised automatically as 'Income'. Recategorise the refund transaction to the category from which the initial purchase was made to offset your spending in this category. Example You spent Β£50 on new clothing, and the transaction was categorised as 'Shopping'. You'll see under the Analytics tab that the 'Shopping' category is up Β£50. You return an item and are refundedFew readers
  • Handling shared bills & reimbursements
    You may pay for bills or other expenses on behalf of someone else, and then you're reimbursed for their portion at a later date. In Emma, the reimbursement is likely to be categorised automatically as 'Income'. To offset the category the bill or expense is assigned to, recategorise the income transaction to the same category. Example You have budgeted Β£50 for Emma for your portion of the electricity bill thFew readers

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