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One-stop-shop for questions about subscribing to Emma upgrades
How much does Emma Pro cost?
Emma Pro is our subscription service that gives you access to more features than the free version of Emma. Learn about Emma Pro here. You are not automatically subscribed to Emma Pro when you download Emma. You'll only be charged if you subscribe to Emma Pro. The price for Emma Pro varies due to the app being available in different countries. To find out how much Emma Pro costs, go into the
Cancel Emma Plus or Emma Pro
If you're having trouble with your account, let us know via the chat function in the More tab under Support > Talk to a human. We'd be happy to help! On iPhone: If you've subscribed to Emma Pro using your Apple ID, cancellations are handled by Apple, not Emma. To cancel your Emma subscription, please go here or follow
Refund Emma Pro or Emma Plus
On iPhone: If you've subscribed to Emma Pro or Emma Plus using your Apple ID, refunds are handled by Apple, not Emma. To request a refund from Apple, please go here or follow the steps below: Go to reportaproblem.apple.com Sign in with your Apple ID and password. If you see the 'Report' or 'Report a Problem' button next to the item that you want to request a refund for, click it. Follow the instructions on
What happen when my Emma upgrade subscription ends?
If your Emma Pro or Emma Plus free trial or paid subscription ends and auto-renew is switched off, you will no longer have access to the upgraded features. If you've subscribed to Emma Pro, Aany transactions you've assigned to custom categories will be recategorised to their default categories. Any Offline Accounts and transactions will also be removed. If you repurchase Emma Pro, any changes you previously made in Emma Pro will reinstated - this includes any custom categories, changes to tr