Cancel Emma Plus, Emma Pro or Emma Ultimate
Remember, even if you cancel your Emma Plus, Emma Pro or Emma Ultimate subscription, you can still use the free version of Emma 😉
All Emma Subscription purchases are made via App Store (iOS) or Play Store (Android) and will be accessible via your Store profile
If you're looking for a refund on an Emma upgrade that has already been charged, follow these steps instead
If you're having trouble with your account, let us know! You can locate the chat function in Emma by going to the Feed tab > Select your profile picture > scroll down to Important Stuff > Select Support.
If you've subscribed to Emma Plus, Pro or Ultimate using your Apple ID, cancellations are handled by Apple, not Emma. To cancel your Emma subscription, please go here or follow the steps below:
Go to your iPhone settings
Navigate to your Apple ID
Select 'Subscriptions'
If you've subscribed to Emma Plus, Pro or Ultimate using your Google Play Store account, please go here.
All Emma Subscription purchases are made via App Store (iOS) or Play Store (Android) and will be accessible via your Store profile
If you're looking for a refund on an Emma upgrade that has already been charged, follow these steps instead
If you're having trouble with your account, let us know! You can locate the chat function in Emma by going to the Feed tab > Select your profile picture > scroll down to Important Stuff > Select Support.
On iPhone:
If you've subscribed to Emma Plus, Pro or Ultimate using your Apple ID, cancellations are handled by Apple, not Emma. To cancel your Emma subscription, please go here or follow the steps below:
Go to your iPhone settings
Navigate to your Apple ID
Select 'Subscriptions'
On Android:
If you've subscribed to Emma Plus, Pro or Ultimate using your Google Play Store account, please go here.
Updated on: 05/09/2022
Thank you!