Emma App

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• What banks do you support in the UK? 🇬🇧

  Below is the list of institutions we support in Emma! If we don't support your institution, remember you can use the offline account feature in Emma Pro to manually track these 😉 Banks American Express Bank of Scotland Barclays Barclaycard Capital One Chip Clydesdale Bank Danske Bank First Direct HSBC Halifax Lloyds Bank MBNA Marks & Spencer Monzo Nationwide Building Society NatFew readers

• What is Open Banking? 🇬🇧

  Open Banking is the new way you can give third-party providers (like Emma 🐻) access to your financial information safely and securely. It was introduced by Government to put the power of your financial information back in your hands! 💪 You can get a more in-depth understanding of Open Banking using the links below Monzo guide Open Banking UK Open Banking explainer video(https://www.youtube.coFew readers

• Renew my 90 day bank access

  Our connection to your bank through the Open Banking system only lasts 90 days before access must be renewed. Renewing access to your account restarts the 90 day period. Your 90 day period can be restarted at any time. To get your account back to 90 days, follow the steps below Go to the More tab SelectFew readers

• I can't add my savings or ISA account 🇬🇧

  Don't see your savings or ISA accounts as an option to add to Emma? Below are a list of UK banks that don't support any savings accounts in their Open Banking system Nationwide NatWest RBS Below is a list of the type of savings accounts your bank won't support through Open Banking ISA's Regular Saver accounts Monthly Saver accounts Virgin Money Double-Take accounts All banks only need to provide accessFew readers

• Why is my mortgage or loan not showing? 🇬🇧

  In the UK, Emma can only connect to your bank account via the Open Banking system. The Open Banking system doesn't require banks to share loan or mortgage data with us 😥 The goods news is you can create an offline account to manually track loan or mortgage in Emma Pro! 🎉 Did you knowFew readers

• How do I connect my Barclays joint account? 🇬🇧

  Want to add your Barclays joint account? Follow the steps below to find out how To start adding your Barclays accounts to Emma, go to the 'Accounts' tab -> 'Add an account' -> 'Barclays' If you have the Barclays app, you'll be redirected to it. If you don't, you'll be directed to a login page. You'll be given a list of your accounts that you can add to Emma Select your joint account and you should receive the following error ![](https://storage.crisp.chat/users/helpdesk/website/Few readers