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What we do to make Emma the safest product.
What if Emma gets hacked?
Your credentials Emma doesn't store your banking credentials. This means that your account can not be breached at any point in time, even if our servers get compromised. At this time, for the majority of our connections to banks, we use a trusted service provider called TrueLayer. For further information about their security level, you can visit their website. World class security In order to protect your other personal info, like your phone number
Does Emma breach my bank's terms and conditions?
Emma is registered with the Financial Conduct Authority as a Registered Account Information Service Provider (RAISP) under the Payment Service Regulations 2017. This means we have legal right to access and display banking information and we don't violate, in any way, your bank's terms and conditions. If you want to know more about the regulations, visit the FCA website.
Who is TrueLayer?
In order to connect to bank accounts, Emma uses a trusted third party provider called TrueLayer. This is a company based in London, which works with leading banks to provide APIs to facilitate the retrieval of data, such as your balances and transactions. We have chosen to work with TrueLayer, because we believe it's the safest and most secure infrastructure. If you want to know more about them, just visit their site and check how they handle security(https://truelay
How safe is Emma?
Security is at the core of our activities. We have developed numerous safety features, because your hard-earned money deserves security. Bank Grade Encryption Emma uses several state-of-the-art security measures, including the same end-to-end 256-bit TLS encryption used by all major banks. FCA Approved We are registered with the Financial Conduct Authority under the Payment Services Regulations 2017 and adhere to European data protection laws. Read Only Access We only have acce