• Emma Pots

  What are Emma Pots? We’ve introduced Emma Pots to help you save for the things that really matter to you. Emma Pots will enable you to create savings pots - places where you can set money aside to help you reach your financial goals. You can create multiple savings Pots for anything you need or your heart desires, such as a holiday, something special or an emergency fund for a rainy day! 💵 What are the different types of Emma PoSome readers

• Do the Emma Pots generate interest?

  If you open an Easy Access Pot, you will earn interest on your money and this will vary depending on your Emma Subscription Plan. Free Plan - 2.84% AER Emma Plus - 3.24% AER Emma Pro - 4.07% AER Emma Ultimate - 4.34% AER You will begin earning interest no later than the first business day following the day when your money arrives with the bank. This means that if you send money to an Easy Access Pot on Monday, but the bank doesn’t receive the money until Wednesday, you’ll startFew readers

• Application Under Review

  My Application is Under Review - what does that mean? As a financial services provider, we are required to verify the identity of all of our customers. This process is known as Know Your Customer Checks. As part of this process, we may ask you for additional documents before you can start investing, or open Pots with Emma.Few readers

• What are the different types of Emma Pots?

  What are the different types of Emma Pots? Easy Access Pots are types of Pots that allow you to easily earn interest on your money. When you put money in an Easy Access Pot, it is sent to a trustee, who deposits it with a bank you choose, on your behalf. Instant Access Pots are a type of Pots that allow you to manage your money. You can create as many as you want. The money deposited in this type of Pots is safeguarded according to e-money regulations.Few readers

• What is an Earned Interest Pot?

  Emma Save allows you to open as many Easy Access interest-generating Pots as you wish! To make things easy to manage, all interest generated across all of your Easy Access Pots will be added and displayed in one place called “Earned Interest” Pot. You can tap on this Pot to view how much interest your pots generated overtime in more detail.Few readers

• What is the Financial Services Compensation Scheme (FSCS)?

  The Financial Services Compensation Scheme (FSCS) is an independent fund set up by the government to protect people’s money. The FSCS covers companies that have been authorised by the UK regulators, the Financial Conduct Authority (FCA) or the Prudential Regulation Authority (PRA), like banks, building societies, credit unions or other financial institutions. The FSCS protects eligible deposits up to the amount of £85,000 per person, per financial institution. https://www.fscs.org.uk/Few readers

• How is interest calculated?

  The AER value, or Annual Equivalent Rate, is used to show what you would earn in interest from different savings accounts over a year. The percentage shown is not what you will earn daily based on your current savings. For example, if you had £1000 in your Savings with a rate of 3% AER, in a month you would earn £2.50 and over a year you would make £30. Click here to use this interest calculator on tFew readers

• How do I change my withdrawal bank account?

  If you want to change your withdrawal bank account used to withdraw funds from Emma Invest or Save, you will need to contact the Emma Support Team. We will need to confirm which account you would like to use instead and verify the account before we can make the changes. To request the withdrawal account change, please reach out to the support team by going to the Feed tab, tap your profile in the top left, select Help in the top right and then Chat to a human. You can also send tFew readers

• How long do Pot withdrawals take?

  How long do Save Pot Withdrawals take? If you want to withdraw funds from a Pot to your bank account, you must first withdraw funds from the Pot to your Available Balance. You will only be able to withdraw funds from your Withdrawable Cash Balance, which is shown after clicking the Withdraw button on the Save section dashboard. Depending on what type of Pot you’ve withdrawn the funds from, will depend on hoFew readers

• Create a Pot

  Creating a Pot Follow these steps to create a new Pot: Open Emma App Select the Save tab Select Create new Pot Choose which type of Pot you want to create Choose a name for your new Pot Optional: toggle on I have a goal to set a Savings Goal (available on Emma Plus, Pro and Emma Ultimate subscription plans) Select Continue Choose your new Pot Icon and select Save If you hFew readers

• Withdraw money from a Pot

  How can I withdraw funds from Emma Save / Pots? If you’d like to withdraw funds from your Emma Pots back to your bank account, you will need to move them from your Pots back to your Available Balance first. Moving Funds out of Emma Pots back to Available Balance Follow these steps to move funds out of your Pot back to your Available Balance: Select Save tab Select the Pot you’d like to move funds fFew readers

• Emma Available Balance

  What is my Emma App Available Balance? Your Available Balance is the total sum of funds added to your Emma App account, which are currently not tied up in any investments or held in Pots. Your Available balance can be moved to Pots, withdrawn back to your bank account if you wish, or used to purchase shares via Emma Invest 💪 In Emma Invest tab we refer to this balance asFew readers

• How long do Pot deposits take?

  In order to transfer money to a Pot, you will need to deposit first in your Available Balance. If you choose to move your funds from your Available Balance to your Pot, they will be transferred instantly 💪 If you have any further questions, reach out to us here ✍️Few readers

• Delete a Pot

  Deleting Pots If you’d like to delete a Pot, please follow these steps: Go to the Save tab Select the Pot you’d like to delete Click the settings Cog Icon in the top right corner of the screen Click the delete Bin Icon in the top right of the screen If you have any further questions, reach out to us here (https://goFew readers

• Move money between Pots

  Moving funds between Pots To transfer funds between Pots, please follow these steps: Go to the Save tab Select the Pot you’d like to move funds from Click Withdraw Select the Pot to transfer to and click Choose amount Enter the transfer amount and click Continue If you have any further questions, reach out to us here ✍️Few readers

• How do I edit an Emma Pot?

  Editing Pot name, Icon or Goal If you’d like to edit your Pot name, icon or goal, please follow these steps: Go to the Save tab Select the Pot you’d like to edit Click the settings Cog Icon in the top right corner of the screen Select Pot name, Emoji or Goal If you have any further questions, reach out to us here ✍️Few readers

• View Pot history / activity

  How can I view my Pot deposit, withdrawal and transfer history? Follow these steps to view your activity in Emma Save: Select the Save tab Click the Bar Chart Icon in the top right The Activity Section will display the history of all deposits, withdrawals and transfers you’ve made in Emma Save. If you have any further questions, reach out to us here ✍️Few readers

• Add money to a Pot

  Depositing funds to Emma Available Balance To deposit funds into an Emma Pot and start saving, you will first need to add funds to your Emma App Available Balance. Your Available Balance is the total sum of funds added to your Emma App account, which are currently not tied up in any investments or held in Pots. Your Available balance can be moved to Pots, withdrawn back to your bank account if you wish, or used to purcFew readers