Add money to a Pot

Emma Pots are only available to UK-based customers.

You can add money to a Pot by Open Banking transfer, which usually takes 1 working day, or by Direct Debit, which may take up to 5 working days from collection.

How do I add money to a Pot?

Tap the Save tab.
Tap + Add money.
Choose your deposit method, Open Banking Transfer or Direct Debit, and the Pot you'd like to add money to.
Enter your deposit amount and tap Continue.
If you chose Open Banking Transfer, you'll be redirected to your bank app to finalise the transfer.

Can I add money to a Pot by bank transfer or standing order?

We can only accept deposits made in the app using Open Banking Transfer or Direct Debit. Bank transfers and standing orders sent to Emma are rejected.

No, bank transfers and standing orders aren't accepted. To add money, use + Add money in the app. To save regularly, you can set up Autosave.

How long will my deposit take?

Open Banking Transfer: usually 1 working day.
Direct Debit: may take up to 5 working days from the date the payment is collected.

Deposits don't reach your Pot straight away. Weekends and UK bank holidays don't count as working days. Autosave payments are collected by Direct Debit, so they follow the Direct Debit timing.

See How long do Pot deposits take? for more.

Why hasn't my Direct Debit deposit arrived?

Direct Debit payments can take up to 5 working days from the date they're collected to reach your Pot, so your money may not appear straight away. If it hasn't arrived 5 working days after collection, contact our support team via in-app chat.

Can I cancel a Direct Debit deposit?

No, once a Direct Debit has been collected, it can't be skipped or cancelled. Wait for the funds to arrive in your Pot, then request a withdrawal. See How do I cancel an autosave? and How long do Pot withdrawals take? for more.

Updated on: 28/10/2026

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