How do I change my withdrawal bank account?

Emma Save and Invest is only available to UK-based customers.

If you want to change the bank account used for withdrawals and deposits from Emma Save or Invest, known as your funding account, you'll need to contact our support team.

What we'll need

When requesting the change, include the following details for the account you want to use:

Full name
Sort code
Account number

The new account must already be connected in the app, and be a valid UK current account in your name. In some cases, we may also need to verify ownership of the account before making the change.

What happens next

Once we've linked your new funding account, if you use Autosave or Autoinvest, you'll also need to set up the Direct Debit mandate for the new account yourself in the app.

We can't process Autosave or Autoinvest collections until the new Direct Debit mandate is set up, which can take up to 10 days from when you complete it in the app.

To request the change, follow these steps

Go to the Feed (main dashboard).
Tap your profile in the top left corner.
Tap Help in the top right corner.
Tap Chat with us.

Updated on: 14/07/2026

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