How long do Pot deposits take?

Emma Pots are only available to UK-based customers.

Depositing directly into a Pot

If you're depositing directly into a Pot, your first deposit can take a little while to process — from a few minutes to 2 full days if initiated on the weekend. Your subsequent deposits will usually be processed within a couple of hours at most, often within minutes.

Moving your Emma Wallet balance to a Pot

This applies if you still have a balance in your Emma Wallet. Emma Wallet is closing on 30 September 2026 — see Emma Wallet is changing — here's what's next for details.

If you move funds from your Emma Wallet balance to a Pot, they'll be transferred instantly.

Having trouble topping up your account?

Your first deposit can take a little longer to process — up to 2 full days if made over a weekend. All future deposits are processed within minutes.

If it's been a while and your deposit still hasn't reached your account, contact our support team via in-app chat.

Updated on: 13/07/2026

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