Why does my custom categories say 'Upgrade'?
Custom Categories is available on Emma Pro and Emma Ultimate 🐻
If you're seeing an 'Upgrade' prompt on your custom categories, this is likely because you've downgraded your plan intentionally or unintentionally.
Custom Categories are only available on Emma Pro and Emma Ultimate.
To regain access, you'll just need to upgrade back to Pro or Ultimate.
Updated on: 20/02/2026
Thank you!