How is my money protected/safeguarded?

Emma Save and Invest are only available to UK-based customers.

Your savings in Emma Pots and the Cash ISA are held with partner banks through Bondsmith, and eligible deposits are protected by the Financial Services Compensation Scheme (FSCS). Your investments are held with Seccl, a regulated custodian, separately from Emma's own money.

What does protecting my money mean?

When we talk about protecting your money, we mean what happens to it if a firm that holds it fails. Safeguarding means keeping customers' money separate from a firm's own money. We can't advise where the best place for your money is, but this page explains how your savings and investments are protected.

For how we keep your account secure, see How safe is Emma App? The app supports face or fingerprint recognition, uses 256-bit TLS encryption, and requires two-factor authentication to access your funds.

How is money in Easy Access Pots and the Cash ISA protected?

Easy Access Pots and the Cash ISA are provided by Bondsmith. Eligible deposits in Easy Access Pots and the Cash ISA are protected by the FSCS up to £360,000 per eligible person in total, because your money may be spread across more than one bank.

The £360,000 covers your Easy Access Pots and Cash ISA combined, not each separately. FSCS limits apply per person, per authorised bank, across all of your deposits there.

How is money in 45 Day Notice Pots protected?

Eligible deposits in 45 Day Notice Pots are protected by the FSCS up to £120,000 per eligible person, per authorised bank. 45 Day Notice Pots are provided by Santander International, through Bondsmith.

What are eligible deposits?

Eligible deposits are the money the FSCS protects. This typically includes cash held in savings accounts, but not all financial products are covered. Whether you're eligible depends on your individual circumstances, and you can check on the FSCS website.

FSCS rules and limits can change. See fscs.org.uk for the latest.

How is money in Emma Invest protected?

Your investments and cash in Emma Invest are held with Seccl Custody Ltd, a custodian authorised and regulated by the Financial Conduct Authority (FCA). They are kept in segregated client accounts, separate from Emma's own funds.

If Seccl were to fail, eligible customers may be protected by the FSCS up to £85,000 per person, per firm, subject to FSCS rules. The FSCS does not cover falls in the value of your investments.

See Is Emma Invest safe? for more.

How are Autosave and Autoinvest payments protected?

Autosave and Autoinvest payments are collected by Direct Debit, so they are covered by the Direct Debit Guarantee. The Guarantee protects you if an error is made when a payment is collected, such as the wrong amount being taken. It does not protect your savings or investments if a firm fails.

What isn't protected?

Falls in the value of your investments, and amounts above the FSCS limits, aren't protected. When investing, your capital is at risk, and the value of your investments can go down as well as up. Money above the limit that applies to your deposits or investments is unlikely to be covered if a firm fails.

If you have questions about how your money is protected, contact our support team via in-app chat.

Updated on: 13/10/2026

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