Is my accommodation eligible for rent reporting?

Rent reporting is available for private rental accommodation where you pay rent directly to your landlord from your bank account.

We support:

• Private rental properties
• Council flats (only if you pay your landlord directly from your account)

We do NOT support:

• Student accommodation
• University halls of residence
• Housing association properties
• Council housing where rent is paid through housing benefit or third parties
• Any accommodation where rent is not paid directly from your account to your landlord

What does "pay directly to your landlord" mean?

This means:

• The rent payment comes from your linked bank account
• The payment goes directly to your landlord
• You initiate the payment (standing order, bank transfer, etc.)

Not eligible:

• Payments made by housing benefit on your behalf
• Payments made by family members or third parties
• Payments made through university or accommodation portals
• Payments made via universal credit

My accommodation isn't eligible. Will this change in the future?

We're always working to expand our services. However, we don't have a timeline for when additional accommodation types might be supported.

Still need help?

If you're unsure whether your accommodation is eligible for rent reporting, please contact our support team with details about your living situation and we'll be happy to help clarify🐻

Updated on: 04/02/2026