We’re Moving Investments to Seccl – What’s Changing and Why
We’re transitioning our General investment account provider from Alpaca to Seccl, an FCA-authorised provider.
Moving your account gives you:
- Stronger protection: Your assets are held with an FCA-regulated custodian under CASS safeguarding rules. Cash may be protected by the FSCS up to £120,000 if Seccl were to fail.
- A new investment universe: We’re updating what you can invest in. As part of this move, we’re transitioning from individual stocks to ETFs and investment funds, which offer broader market exposure.
- Future investment features: This upgrade lays the groundwork for Stocks & shares ISAs and additional investment options inside Emma.
- Industry-standard custody: Your investments will sit on a modern, regulated custody platform designed for UK investment products.
- Updated fees: As part of this upgrade, our General investment account fees are changing. The fee you pay will now be based on the value of the investments in your account, and will depend on your subscription level. Learn more
To make this move as smooth and cost-efficient as possible, **Emma is waiving all FX fees. **
What’s Changing
- US single-stock trading will close in Emma.
- A new UK platform (Seccl) will host your investments in GBP.
- From the 2nd of February , buying US shares will no longer be available.
- You can continue selling US holdings until the 27th of February.
- After that date, any remaining holdings will be sold automatically, and proceeds returned to your Emma Wallet.
Why We’re Doing This
- To simplify Emma’s investing experience for UK customers.
- To give customers access to diversified long-term funds and ETFs rather than individual high-volatility US stocks
- To reduce FX costs, reporting friction and currency risk
Fees and FX During Migration
- 0% FX fee on USD→GBP conversions
- No exit fees for moving away from Alpaca.
- After migration, standard platform fees apply on Seccl and are shown before you trade.
Corporate Actions and Dividends
A dividend will only be included or paid to you if the stock’s ex-dividend date happens before the migration cut-off date (27th of February).
Stock splits announced before 27th of February will be processed if possible; otherwise, affected holdings will be sold and proceeds returned as cash.
Your Data and Privacy
We only share the minimum information required to complete this migration. Your historic Alpaca statements will remain available for download from Alpaca, and Alpaca will continue to retain any information they are legally required to keep under their own privacy policy and regulatory obligations.
Once your account is migrated, any new investment activity will be governed by Emma’s partnership with Seccl, and your information will continue to be protected under Emma’s Privacy Policy.
If You Experience Delays or Market Volatility
If there’s a market outage or unusual volatility, we may extend deadlines to protect customers. We’ll communicate any changes promptly in-app and via email.
Need Assistance or Extra Support?
If you’re in a vulnerable situation or need help completing the steps:
- Contact us via in-app chat
- We can walk you through the process step by step.
- We can also offer information in alternative formats if required
Updated on: 26/01/2026
Thank you!