How do I mark a bank account as closed?

If you have an account in Emma that is now closed, but you want to keep your transaction data, you can mark it as closed.

The account will remain connected and you will not be asked to renew the connection when it expires.

Closing an account

1. Go to Feed tab
2. Locate and select the account you'd like to hide in either Everyday, Savings or Investments sections at the top of the Feed tab
3. Select the three dots in the top right-hand corner of the Account screen
4. Tap Marked as closed

Re-open a closed account

1. Go to Feed tab
2. Click on either Everyday, Savings or Investments sections at the top of the Feed tab, depending on the type of the account you'd like to hide
3. Tap on **Closed ** to view closed accounts, and select the account you'd like to re-open
4. Select the three dots in the top right-hand corner of the Account screen
5. Click Mark as open

Updated on: 19/05/2023