Renew my 90-day bank access

Under Open Banking rules, you need to confirm every 90 days that you're happy for Emma to keep accessing your bank data. Each time you renew, the 90-day period restarts.

How do I renew before my access ends?

About 10 days before your access ends, the app shows a Keep sharing your data screen listing your banks and how many days each has left.

1. Review the banks listed.
2. Tap Confirm.

You don't need to go to your bank's app to do this. If a bank isn't listed, renew it using the steps below.

What do I do if my access has ended?

1. Go to the Feed (main dashboard).
2. Tap the Action required card.
3. Tap Renew connection next to the bank.
4. Follow the steps in your bank's app or website. You'll be returned to Emma when you're done.

Can I renew a bank connection early?

Yes, you can renew a connection at any time:

1. Go to the Feed (main dashboard).
2. Select your profile in the top left corner.
3. Tap the settings icon (cog wheel) in the top right corner.
4. Tap Account.
5. Tap Bank connections.
6. Select the bank and tap Renew connection.
7. Follow the steps in your bank's app or website.

Updated on: 27/10/2026