What is a bank connection?
A bank connection (previously called a bank login) is created when you connect a bank or provider to Emma. One connection can include several accounts from the same bank, such as your current account, savings account and credit card, and it still counts as one connection.
The number of bank connections you can have depends on your plan. See How many bank connections can I have on my plan?
How do I see my bank connections?
- Go to the Feed (main dashboard).
- Select your profile in the top left corner.
- Tap the settings icon (cog wheel) in the top right corner.
- Tap Account.
- Tap Bank connections.
Your connections are split into Active and Inactive tabs.
What can I do with a bank connection?
Select a bank from Bank connections to see the accounts in that connection and check its status. From there you can:
- Renew connection to refresh access to your bank data. See Renew my 90-day bank access.
- Mark as closed to stop syncing the connection. Its past transactions stay in Emma. See How do I mark a bank account as closed?
- Delete connection to disconnect the bank and remove all its data from Emma. See Delete/disconnect a bank account.
What can I do with a single account in a connection?
You can also manage individual accounts without changing the rest of the connection. Tap the account, then tap the settings icon (cog wheel):
- Hide to keep the account syncing but hide its balance and transactions in the app. See Hide or unhide an account.
- Mark as closed to stop syncing that account only. Its past transactions stay in Emma.
Updated on: 27/10/2026
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