Articles on: Emma Save 🇬🇧

Current Account Switch

Why should I switch my current account?


  • Earn better interest rates on your balance
  • Reduce monthly fees and overdraft charges
  • Access improved digital banking features
  • Get cashback, rewards, or switching bonuses
  • Enjoy better customer service

 

How does Emma help me find a better account?

 

Emma presents offers from different banks for you to choose from. You can find current account switching offers:

  1. Go to the Save tab
  2. Select Opportunities

 

What should I consider when choosing a new account?


  • Monthly fees and charges
  • Interest rates (positive balances and overdrafts)
  • ATM access and international usage fees
  • Digital banking features
  • Additional benefits like cashback or insurance

 

What is the Current Account Switch Service (CASS)?


CASS is a free service that automates switching between UK banks. What it does:

  • Transfers direct debits and standing orders automatically
  • Moves your salary and regular payments
  • Redirects payments to your old account for 13 months
  • Guarantees completion within 7 working days
  • It is completely free

 

What's covered:

  • Most direct debits and standing orders
  • Salary and benefit payments
  • Account balance transfer

 

Limitations:

  • Not all banks participate
  • Some payment types may need manual handling
  • International payments might not transfer automatically

 

What happens to my money during switching?


  • Your balance transfers to the new account
  • Direct debits and standing orders move automatically (with CASS)
  • You maintain access to funds throughout the process
  • Overdraft facilities need approval from your new bank

 

Are there any costs?


  • Some banks may charge account closure fees
  • Check for overdraft exit charges
  • Consider new account monthly fees

 

What if something goes wrong?


  1. Contact your new bank immediately
  2. Document any problems and costs
  3. You may be entitled to compensation
  4. Escalate to the Financial Ombudsman if needed

 

Can I switch back later?

 

Yes, you can switch banks at any time, but you'll need to:

  • Reapply and meet current eligibility criteria
  • Note that switching bonuses are typically for new customers only


To find current account offers from different banks, go to the Save tab and select Opportunities in your Emma app.

 


Updated on: 18/09/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!