Articles on: Account Settings

Delete/cancel my Emma account

We're sorry to see you go!

If you are thinking about leaving Emma because you are having issues with your account, reach out to us via chat and we'd be happy to help 🐻

To reach out to us, follow these steps:

Go to the Feed (main dashboard) in the Emma app
Select your profile in the top left
Select Help in the top right-hand corner
Select Chat to a human

Emma is free. You'll only be charged if you've subscribed for an Emma Plus, Pro or Ultimate subscription.

If you are sure you'd like to delete your Emma App account, please follow the steps below:


Deleting your Emma App account



Go to the Feed (main dashboard) in the Emma app
Select your profile in the top left
Tap on your plan tile on the left (e.g. "Emma Pro")
Tap on Manage
Tap on the Cancel button and follow the next steps


If you are having any problems deleting your account, reach out to us here ✍️

Updated on: 27/09/2024

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