Withdrawing funds from your Emma Wallet

To withdraw funds from your Emma Wallet, follow these steps:

Open Emma
Select the Save tab
Tap on Withdraw 💸

Alternatively, you can access your wallet straight from the Feed:

Open Emma
Select 'Everyday' at the top of your Feed tab
Tap Emma Wallet
Tap on Withdraw 💸

You will only be able to withdraw funds from your Withdrawable balance. This is cash that is available to be sent to your withdrawal bank account.

Your Unsettled Cash represents funds which are due to but have not yet settled in your account. You will need to wait for them to be settled and moved to your Withdrawable Balance before they can be withdrawn.

Withdrawals from Easy Access and 45 Day Notice Pots settle after 6.30pm on working days.

How long does it take for my withdrawal to reach my bank?

Emma Wallet withdrawals are processed via Faster Payments and should arrive in your bank account within minutes. This sometimes can take a little longer.

If you get stuck or something goes wrong, reach out to us here 🚑

Updated on: 07/02/2025