Application Under Review

My Application is Under Review - what does that mean?

As a financial services provider, we are required to verify the identity of all of our customers. This process is known as Know Your Customer Checks.

As part of this process, we may ask you for additional documents before you can start investing, or open Pots with Emma.

You can find out more about what types of documents we may ask you to provide before you can start saving or investing with Emma here.

Updated on: 20/10/2022