Edit my personal details
Have you typed your email wrong? Or want to change the way Emma calls you? No problem, you can do this quickly and easily directly via Emma App.
Go to the Feed (main dashboard) in the Emma app
Select your profile in the top left
Tap on Account
Tap on Personal Details
Tap on the detail you'd like to amend to edit it, and press Save at the bottom of the screen when you are done!
If you have passed KYC checks by opening Emma Invest or Save, this information can not be updated in the app as we need to verify the changes.
Please reach out to our support team via chat by clicking on your Profile icon in the top left on the Feed tab, tap on Help at the top right, and select Chat to a human or send an email to kyc-operations@emma-app.com to request to update this information.
Editing personal details
Go to the Feed (main dashboard) in the Emma app
Select your profile in the top left
Tap on Account
Tap on Personal Details
Tap on the detail you'd like to amend to edit it, and press Save at the bottom of the screen when you are done!
Why can't I edit my name, date of birth or address?
If you have passed KYC checks by opening Emma Invest or Save, this information can not be updated in the app as we need to verify the changes.
Please reach out to our support team via chat by clicking on your Profile icon in the top left on the Feed tab, tap on Help at the top right, and select Chat to a human or send an email to kyc-operations@emma-app.com to request to update this information.
Updated on: 27/09/2024
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