• Why does Paypal generate 3 transactions in the Emma app?

  If you have linked Paypal to Emma, you might have noticed three transactions for the same purchase. This can happen only if you shop online with Paypal and pay via one of your bank accounts. In this scenario, you'll see: a negative transaction on PayPal - this is the purchase you have made a positive transaction on PayPal - this is the money that was taken from your bank account and moved to PayPal to fund the purchase a negative transaction on your bank account - this is the money taFew readers

• Do you support banks that operate in the Channel Islands?

  We don't currently support or plan to have any banks that operate in the Channel Islands in the Emma App. These banks don't support Open Banking, so it's not viable for the app to connect to the accounts.Few readers

• What type of accounts are supported by Open Banking?

  What type of accounts are supported by Open Banking? Open Banking allows you to securely connect certain types of financial accounts to Emma. However, it mainly supports payment accounts, which means not all accounts can be connected. Supported accounts Open Banking is designed for payment accounts, which typically include: Current accounts Your main bank account used for spending, transfers, and receiving income. Some savings accounts Only if they are classified asFew readers

• What banks do you support in the UK? 🇬🇧

  Below is the list of institutions we support in Emma! If we don't support your institution, remember you can use the Offline Account feature in Emma Pro to manually track these 😉 Banks Allied Irish Bank (GB and NI) American Express Aqua Credit Card Argos Credit Card Bank of Ireland UK Bank of Scotland Barclays Barclaycard Bip Burton Credit Card Capital One Cater Allen (Coming soon) CashplusPopular

• What is Open Banking? 🇬🇧

  Open Banking is the new way you can give third-party providers (like Emma 🐻) access to your financial information safely and securely. It was introduced by Government to put the power of your financial information back in your hands! 💪 You may even be using it already to pay utilities and tax bills, to help manage your money, or to find financial products or services that suit you better. With Open Banking, you’re never asked to share security details. You’ll be asked to authenticate your detaSome readers

• Why can't I add my Savings or ISA's in Emma? 🇬🇧

  Don't see your savings or ISA accounts as an option to add to Emma? In the UK, some banks don't allow you to add your savings account in Emma via their Open Banking API. This API is the system we use to connect to all banks in the UK. Below are a list of UK banks that don't support any savings accounts in their Open Banking API Nationwide NatWest RBS Revolut This isn't an exhaustive list, some banks will suppoPopular

• Mortgages & Loans in Emma 🇬🇧

  In the UK, Emma can only connect to your bank account via the Open Banking system. The Open Banking system doesn't require banks to share loan or mortgage data with us 😥 The good news is you can create an Offline Account to manually track loan or mortgage in Emma Pro! 🎉 Did you know you cPopular