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Get your data showing correctly

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  • View past spending & budgets
    If you would like to see a summary of your past spending and budgets, you can do so by following these simple steps: Viewing your past Income vs Spending Go to the Feed tab Scroll down and select Analytics (bar chart) Swipe right on the graph at the top of the screen until you see the income vs spending you want to see Viewing your past Budgets Go to the Feed tab Scroll down and select Budgeting (circle chart) Swipe right on the graph at the top oPopular
  • What are Unknown Merchants in Analytics?
    Emma moves transactions to the Unknown section in your Analytics when we can’t detect a merchant. This means when Emma reads the transaction, it cannot match the transaction to a known merchant. This can happen with transactions to a new or small business or when a transfer is made to an individual. Please contact the support team if you think the transaction should not be in the Unknown section by going to the Feed tab, tapping your profile in the top left, select *HelpFew readers
  • What can I do in the Analytics section of Emma?
    The Analytics section presents a comprehensive summary of your income and spending for both the current period and historical periods. This section allows you to thoroughly review your spending data, broken down into categories and merchants, providing a more detailed understanding of your financial activity. You can filter your analytics by date or accounts. Additionally, you will have access to a range of graphs which you can utilise to better visualise and analyse your financial data withFew readers
  • Why are internal transfers counted as spending?
    When you transfer money between two accounts that you have linked in Emma, this generates two new transactions: a negative and a positive one. These indicate the money that is leaving one account and the funds arriving at the other. Emma's technology is able to detect if you are transferring money between your accounts only if they are all connected in Emma. If the detection is successful, both payments are categorised as 'Excluded' so that transfers are not double-counted in your analytics.Few readers
  • How do I filter my analytics?
    Date If you'd like to change the date that you're viewing on your analytics page, please see the steps below. On your Feed, scroll down to where you can see the Analytics chart Tap the date in the top left corner Choose the weekly, monthly, quarterly, yearly, or custom time period that you want to view Tap Save View your information! If you swipe right, you can see the previous periods Accounts If you'd like to change the accounts that you're viewing,Few readers
  • Handling credit card repayments
    Depending on how you've set your Emma up, there are several ways you can handle credit card repayments πŸ’³ My credit card is connected to Emma If your credit card is connected to Emma, credit card repayments should always be categorised as 'excluded'. This is so your repayments don't throw off your analytics. Emma should exclude your credit card repayments automatically. If you find this isn't happening, re-categorise them manually (https://help.emma-app.com/en/article/exclude-a-transaPopular
  • Handling savings
    Well, hey there, you saver! Not sure how to handle savings in Emma? Look no further. How you treat your savings will depend on whether you have the savings account connected to Emma. My savings account is connected to Emma If your savings account is connected to Emma, all transfers to this account will automatically be categorised as 'Excluded'. We do this so the transfers are not double-counted in your analytics. To account for your savings in Emma, decrease your total budgetSome readers
  • Handling refunds
    Refunds in Emma are likely to be categorised automatically as 'Income'. Recategorise the refund transaction to the category from which the initial purchase was made to offset your spending in this category. Example You spent Β£50 on new clothing, and the transaction was categorised as 'Shopping'. You'll see under the Analytics tab that the 'Shopping' category is up Β£50. You return an item and are refundedFew readers
  • Handling shared bills & reimbursements
    You may pay for bills or other expenses on behalf of someone else, and then you're reimbursed for their portion at a later date. In Emma, the reimbursement is likely to be categorised automatically as 'Income'. To offset the category the bill or expense is assigned to, recategorise the income transaction to the same category. Example You have budgeted Β£50 for Emma for your portion of the electricity bill thSome readers

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