Add a subscription
Emma is smart enough to able to detect any recurring payments/subscriptions you might have, from direct debits to standing orders and frequent card purchases, and assign them to your Subscriptions.
Mistakes, however, may happen from time to time. If one of your reoccurring payments is not automatically detected, follow the steps below to add a new subscription:
Adding a subscription
Go to the Feed tab, scroll down to Subscriptions and select View all
In the top riSome readersAmend a subscription
Need to make some changes to your subscription?
You can change the predicted price, predicted payment date, frequency and name of any subscription by following the steps below:
Amending a subscription:
Go to the Feed tab and select See All button next to the Subscriptions section
Select the subscription you want to change from your list of subscriptions
Select the three dots in the top right-hand corner of the subscription details screen
Select the relevant aspFew readersRemove a subscription
You may want to remove a subscription from your subscription list if that subscription is no longer active or Emma detected a transaction as a subscription incorrectly.
If you want to remove a subscription from your Subscription list, follow the steps below:
Removing a subscription
Go to the Feed tab and select See All next to the Subscriptions
Select the subscription you want to remove
Select the three dots in the top right-hand corner of the screen
Select **PopularFix duplicated subscriptions
Seeing duplicated subscriptions on your Subscriptions list?
Learn more about why you're seeing incorrectly duplicated subscriptions in Emma and how you can solve it below 🚀
Duplicated subscriptions occur because your latest subscription payment wasn't identified as being associated with your existing subscription. Reasons for this include:
The payment account for this subscription has changed
The name of the subscription transaction has changed
The payment account for this subscripFew readersWhat are inactive subscriptions?
Subscriptions can be active or inactive.
Emma marks subscription as inactive, when you are no longer being charged for that particular subscription. This could be for example a charge from an old energy provider or mobile contract which you are no longer using.
If you find that Emma has marked one of your subscriptions as inactive or active incorrectly, you can change amend the subscription active/inactive status by following the steps below:
Changing subscription active/inactive statusFew readers