• What is Rent Reporting?

  Rent reporting is a tool which can help to improve your credit position without taking out a credit card or loan. We’ll report each new rent payment to credit referencing agencies to improve your credit position. You could get your creFew readers

• What happens if I pay my rent early or late?

  Your rent will still be captured as long as it’s within the same calendar month, with the same amount and has a similar transaction reference. If there was a rent payment that was not recognised, please reach out to the support team on live chat and we will investigate this.Few readers

• When are my rent payments reported to credit referencing agencies in Emma?

  Your detected rent payments are not reported to the credit referencing agencies until the following month. This is determined by the credit referencing agencies, but it is usually the within the first half of the following month. Once the rent payment has been reported you will see the credit referencing agencies symbol next to it.Few readers

• What rent payment frequency do you support?

  If you are looking to report your rent payments, we support the following frequencies: Weekly Fortnightly Monthly Quarterly Annually If you pay your rent with a different frequency, feel free to reach out to live chat and we'll consider adding new ones. :)Few readers

• What can be included in Rent Reporting?

  Only direct payments to your landlord or property management agency can beSome readers

• How do I set up Rent Reporting?

  To get your Rent Reporting set-up please follFew readers

• How do I stop or cancel Rent Reporting?

  If you are no longer paying rent and need to cancel the Rent Reporting, please follow these steps: Go to your Borrow tab and scroll down to Improve your credit history Tap on the Rent Reporting section Tap on MangeFew readers

• How do I update my Rent Reporting?

  If the price of your rent has changed or you’ve moved to a new address, you can update your existing rent reporting, by following these steps: Go to your Borrow tab and scroll down to Improve your credit history Tap on theFew readers

• What happens if I miss a payment or Emma does not find the payment?

  Missing a payment will be reflected on your credit file and could impact your credit position. If there was a rent payment that was not recognised, please reach out to the support team on live chat and we will investigate this.Few readers