Emma App

• English

Go to website

• How do I add a payday?

  This works the same for 🇺🇸🇬🇧🇨🇦. Payday helps you sync all your budgets to a specific date. This will also enable you to track how many days are left to your next pay. You can set up Payday in two ways, either directly from the feed or in the Analytics tab. To edit via the 'Feed' tab, follow the steps blow Go the 'Feed' tab 'This Pay Period' or 'This Month' Select pencil icon in top right-hand corner or 'Set-up Payday' Supported paydays Every week Every two weeks Every foPopular

• What are tags?

  Tags are a quick way to separate transactions within high level categories. A quick and easy example would be creating tags like #train #flight and #fuel for transactions under the category 'Transport'. You can then also filter what you spent across a certain period of time via tags in your feed. If you want to know how to add a tag, please visit: How do I edit or add custom tags?Some readers

• How do I add a note to a transaction?

  Adding a note to a transaction is extremely easy with Emma. See instructions below: Click on the transaction. Click on "Add Note". Type your note. Click on Save. The note will show on the transaction page. How to edit an existing note In this case the process is similar. Instead of clicking on "Add note", which should have disappeared, click on the existing note to edit it.Few readers

• What are split transactions?

  Split transactions is a feature available in Emma Pro. With this feature you can split a transaction multiple times and put each amount under different categories. An example of this would be buying groceries and fuel at a petrol garage. Well now you can split the transaction and put one amount under groceries and one under transport. We created this feature so that you can budget more accurately. 💪Few readers

• How do I add a receipt to a transaction?

  Emma lets you add receipts to your transactions so you can keep on top of your spending and track expenses! To add a receipt follow these simple steps: Click the transaction you would like to add a receipt to Scroll to the bottom and click 'Upload a Receipt' 'Take a photo' of your receipt or 'choose one from Library' This will save automatically 😃 To view your receipt, just click on the image. ![](https://storage.crisp.chat/users/helpdesk/website/3269483e4a898e00/upload-a-receipt_ftFew readers

• How do I change a merchant logo?

  If a merchant logo is showing up incorrectly or is not being recognised because they are a small indpendant store, you can do the following: Click the transaction which has the wrong logo Scroll to the bottom Select 'Help us improve the logo and name!' Enter the merchant's official twitter handle and click next Click 'Confirm merchant' All logos are reviewed manually so please be patient whilst we amend them. ![](https://storage.crisp.chat/users/helpdesk/website/3269483e4a898e00Few readers

• I can't find a transaction?

  Just like other things in life, sometimes transactions in Emma can get lost 🚘🔑🐶📱👵 Did you know you can search for transactions by name, tag or note? Go to the 'Accounts' tab -> Select the magnifying glass in the top-left hand corner 🔎 If you still can't find a transaction, here's a number of reasons why and how to solve them. 1. The transaction has been categorised as 'excluded' Transactions can sometimes be categorised as 'excluded' incorrectly. If they're categorised as 'excluded', tFew readers

• Can I rename multiple transactions?

  Yes, you can! 😃 With Emma Pro you can rename multiple transactions in one go! You can find out more about Emma Pro's features here. To rename multiple transactions follow these simple steps: Click the transaction you would like to rename Select 'Settings' in the top right corner Click 'Rename Transaction' Add the new name Click 'Save this name' 'Select all' in the top right corner or select the transactions you woFew readers

• How do I see transactions from previous months?

  Curious about what you've spent your hard earned money on in the past? Find historical transactions from previous months by following the steps below: Go to the 'Analytics' tab Swipe right on the circle graph at the top of the screen as shown below until you get to the month you're looking for ![](https://storage.crisp.chat/users/helpdesk/website/3269483e4a898e00/img_0440Few readers

• Where can I find my bank fees?

  To see how much you're paying in bank fees, follow the steps below Go to the More tab Select Bank Fees If you have bank fees that aren't showing, send us a screenshot of the bank fees that are missing via chat (More tab > Support > Chat to a human). Our team can then update Emma's bank fees database. Down with bank fees! 💪Few readers

• Add, edit or remove tags

  Adding Tags There are scenarios where Emma might not be able to detect any tags. In this case, you can still add your own tags. However the edit button won't be there. You can click the three dots on the top right of the transaction page. This will open a menu at the bottom with an option to add your own tags. Editing and Removing Tags Emma automatically assigns custom tags to your transactions. If you want to edit a tag, simply click on the pencil icon next to the tag to make changeSome readers

• Rename a transaction

  Now you can rename transactions with Emma Pro. If you woud like to rename a transaction please see steps below: Click into a transaction Go to edit in the top right corner Clickl 'Rename transaction' Add the new name Click 'Save this name'Few readers

• Amend pending transactions

  Why can't I amend pending transactions? Because pending transactions are temporary and the date, name or amount of the transaction can change when it's posted, it's a challenge to accurately track which transactions you've made changes to and apply these changes. We want to get it right so you won't be able to amend pending transactions just yet. Don't despair! We know it's a big challenge but Emma is always getting better so keep an eye out as things might change in the future 😉 Note: OFew readers