Pots

• Emma Pots

  What are Emma Pots? We’ve introduced Emma Pots to help you save for the things that really matter to you. Emma Pots will enable you to create savings pots - places where you can set money aside to help you reach your financial goals. You can create multiple savings Pots for anything you need or your heart desires, such as a holiday, something special or an emergency fund for a rainy day! 💵 What are the different types of Emma PotPopular

• Do the Emma Pots generate interest?

  If you open an Easy Access Pot , you will earn interest on your money and this will vary depending on your Emma Subscription Plan. Free Plan - 2.70% AER Emma Plus - 3.11% AER Emma Pro - 3.97% AER Emma Ultimate - 4.24% AER If you open a 45 Day Notice Pot, you will also earn interest on your money and this will vary depending on your Emma Subscription Plan. Free Plan - 3.56% AER Emma Plus - 4.71% AER Emma Pro - 4.71% AER Emma Ultimate - 4.71% AER You will begin eaSome readers

• What are the different types of Emma Pots?

  What are the different types of Emma Pots? Easy Access Pots are types of Pots that allow you to easily earn interest on your money. When you put money in an Easy Access Pot, it is sent to a trustee, who deposits it with a bank you choose, on your behalf. 45 Day Notice Pots are types of Pots that allow you to earn higher interest by locking your funds for longer. When you put money in a 45 Day Notice Pot, it is sent to a trustee, who deposits it with a bank you choose, on your behaFew readers

• What is an Earned Interest Pot?

  Emma Save allows you to open as many interest-generating Pots as you wish! To make things easy to manage, all interest generated across all of your Easy Access Pots and 45 Day Notice Pots will be added and displayed in one place. This will be called “ bank Interest” Pot. You may end up with more than one of these interest Pots, depending on which Savings Pots you have open. You can tap on these Pots to view how much interest your pots have generated overtime in more detail.Few readers

• How is interest calculated?

  The AER value, or Annual Equivalent Rate, is used to show what you would earn in interest from different savings accounts over a year. The percentage shown is not what you will earn daily based on your current savings. For example, if you had £1000 in your Savings with a rate of 3% AER, in a month you would earn £2.50 and over a year you would make £30. Click here to use this interest calculator on tFew readers

• Where can I get Emma Pots statements?

  You can download Emma Interest Pots Statements by following the steps: Go to the Save Tab Click on the cog icon at the top right. Select the Interest statement.Few readers

• Why is my Pot interest rate different?

  Bank of England Our new interest generating Emma Pots, the Easy Access and 45 Day Notice Pots, have a variable interest rate. They are base rate trackers, which means they track the base rate of interest which is set by the Bank of England. When the Bank of England change the base rate of interest, our partner bank changes the rates of the Pots to reflect this. You can see this in the Rate information available in the app, and you can see the rate when viewing your Pot. New Pots YouFew readers

• Where is my Save Pot account number?

  In order to provide interest-generating Pots, Emma has partnered with top providers to give you the best saving experience 🙌 This means that your Save Pots deposits are not held directly with us and are instead held with a bank, via a trustee. Three companies work together to provide you with any Easy Access or 45 Day Notice Pots. They are: ● us (we provide the function in our app); ● the trustee (they make the deposit on your behalf and operate the accounts in which deposits are held); ●Few readers

• How long do Pot withdrawals take?

  How long do Save Pot Withdrawals take? If you want to withdraw funds from a Pot to your bank account, you must first withdraw funds from the Pot to your Emma Wallet Available Balance. You will only be able to withdraw funds from your Withdrawable Cash Balance, which is shown after clicking the Withdraw button on the Save section dashboard. Depending on what type of Pot you’ve withdrawn the funds from, willFew readers

• Create a Pot

  Creating a Pot Follow these steps to create a new Pot: Open Emma App Select the Save tab Select Create new Pot Choose which type of Pot you want to create Choose a name for your new Pot Optional: toggle on I have a goal to set a Savings Goal (available on Emma Plus, Pro and Emma Ultimate subscription plans) Select Continue Choose your new Pot Icon and select Save If you hFew readers

• Withdraw money from a Pot

  How can I withdraw funds from Emma Save Pots? If you’d like to withdraw funds from your Emma Pots back to your bank account , you will need to move them from your Pots back to your Available Balance first. Moving Funds out of Emma Pots back to Available Balance Follow these steps to move funds out of your Pot back to your Available Balance: Select Save tab Select the Pot you’d like to move funds fFew readers

• Delete a Pot

  Deleting Pots If you’d like to delete a Pot, please follow these steps: Go to the Save tab Select the Pot you’d like to delete Click the settings Cog Icon in the top right corner of the screen Click the delete Bin Icon in the top right of the screen If you have any further questions, reach out to us hereFew readers

• Move money between Pots

  Moving funds between Pots To transfer funds between Pots, please follow these steps: Go to the Save tab Select the Pot you’d like to move funds from Click Withdraw Select the Pot to transfer to and click Deposit Enter the transfer amount and click Continue If you have any further questions, reach out to us here ✍️Few readers

• How long do Pot deposits take?

  In order to transfer money to a Pot, you will need to deposit first in your Emma Wallet balance. If you choose to move your funds from your Emma Wallet balance to your Pot, they will be transferred instantly 💪 If you have any further questions, reach out to us here ✍️Few readers

• View Pot history / activity

  How can I view my Pot deposit, withdrawal and transfer history? Follow these steps to view your activity in Emma Save: Select the Save tab Click the Bar Chart Icon in the top right The Activity Section will display the history of all deposits, withdrawals and transfers you’ve made in Emma Save. If you have any further questions, reach out to us here ✍️Few readers

• How do I edit an Emma Pot?

  Editing Pot name, Icon or Goal If you’d like to edit your Pot name, icon or goal, please follow these steps: Go to the Save tab Select the Pot you’d like to edit Click the settings Cog Icon in the top right corner of the screen Select Pot name, Emoji or Goal If you have any further questions, reach out to us here ✍️Few readers

• Add money to a Pot

  Depositing funds to Emma Wallet Available Balance To deposit funds into an Emma Pot and start saving, you will first need to add funds to your Emma Wallet. Your Available Balance is the total sum of funds added to your Emma Wallet account, which are currently not tied up in any investments or held in Pots. Your Available BalanceFew readers

Autosave 🇬🇧

• What is an autosave? 🇬🇧

  Emma's autosaves are small weekly amounts collected from your primary bank account to your Emma Wallet and Emma pots. These weekly amounts are processed by using direct debit payments with a third party provider, GoCardless. You can access GoCardless’ privacy note from here. Your autosaves are protected by the Direct Debit Guarantee and the payments will show as “EMMA APP TRANSFER” on your bank statement. How long does it take to set up an autosave? AutoFew readers

• How much is saved per week with the AI savings mode?

  Emma's autosaves come with three different modes: AI savings, Round Ups and Custom Deposits. The AI savings mode weekly computes an adequate amount that can be moved to the pots based on the current balance and future spending patterns. This amount is dynamic and will change throughout the month; since this calculation is based on your primary bank account balance, you will notice bigger saved amounts after payday and smaller ones closer to the next payday cycle.Few readers

• How do I cancel an autosave? 🇬🇧

  Upcoming autosaves can be cancelled 24 hours before the collection of the funds. You can pause autosaving at any time in the app from the Save tab. If you are looking to cancel the direct debit mandate, you can do so by contacting Emma or your bank directly.Few readers

• Do autosaves come with a transaction fee? 🇬🇧

  Autosaves are free on Emma Pro and Ultimate plans. They come with a fee of £0.50 per autosave on Emma Free and Plus plans.Few readers

• Application Under Review

  My Application is Under Review - what does that mean? As a financial services provider, we are required to verify the identity of all of our customers. This process is known as Know Your Customer Checks. As part of this process, we may ask you for additional documents before you can start investing, or open Pots with Emma.Few readers

• What is the Financial Services Compensation Scheme (FSCS)?

  The Financial Services Compensation Scheme (FSCS) is an independent fund set up by the government to protect people’s money. The FSCS covers certain companies that have been authorised by the UK regulators, the Financial Conduct Authority (FCA) or the Prudential Regulation Authority (PRA), like banks, building societies, credit unions or other financial institutions. The FSCS protects eligible deposits up to the amount of £85,000 per person, per financial institution. https://www.fscs.org.uk/Few readers

• How do I change my withdrawal bank account?

  If you want to change your withdrawal bank account used to withdraw funds from Emma Invest or Save, you will need to contact the Emma Support Team. We will need to confirm which account you would like to use instead and verify the account before we can make the changes. To request the withdrawal account change, please reach out to the support team by going to the Feed tab, tap your profile in the top left, select Help in the top right and then Chat to a human. You can also send tFew readers

• Where can I get Emma Wallet Statements?

  You can download Emma Wallet Statements by following the steps: Go to the Save Tab Click on the cog icon at the top right. Select the Emma Wallet Statement.Few readers

• Why can't I find Emma on the FSCS register?

  Emma has partnered with top providers to give you the best saving experience 🙌 This means that your Pots deposits are not held directly with us, so you won't find 'Emma Technologies' on the Financial Services Compensation Scheme (FSCS) website as 'Protected'. Your Pots deposits are held with our partner bank, whose FCA number will show as 'Protected' on the FSCS register. Who is providing the Easy Access and 45 Day Notice Pots? Three companies work together to provide you with any EasyFew readers

• Can I use Emma Save as a US citizen?

  If you are a US citizen or have dual citizenship with the US, it is not possible to open an Emma Save account. This is due to the regulations imposed by the US government on its citizens. FACTA regulation requires companies to report information on when any sums are paid to or for a US person, regardless of where in the world that payment is made. We're unable to provide these reports. Given the strict requirements imposed by the US government, this prevents us from providing this service toFew readers

• Emma Wallet Available Balance

  What is my Emma Wallet Available Balance? Your Available Balance is the total sum of funds added to your Emma Wallet account, which are currently not tied up in any investments or held in Pots. This is the combination of your Withdrawable Cash and your Unsettled Cash. Your Available balance can be moved to Pots, withdrFew readers